LoadSmart, a leading technology provider for the freight industry, discussed leveraging technology for fleet growth during a fireside chat at FreightWaves’ 3PL Summit. Vice President of Digital Sales, Casey Monahan, spoke with FreightWaves’ Grace Sharkey about the importance of smaller carriers and how LoadSmart’s TMS systems can help them grow their operations.
Monahan highlighted the need to keep these carriers happy by providing them with brokerage and technology partnerships. He emphasized the critical role that AI plays in helping read trucks as they come into yards and gates. This makes small carriers especially important for LoadSmart, as they rely on this technology to remain competitive.
LoadSmart takes feedback from carrier partners seriously and has created a community where they can share insights and suggestions with each other. This feedback is used to inform their team and make improvements to better serve their carriers. Monahan acknowledged that load matching is a challenging aspect of the industry but emphasized that LoadSmart aims to help carriers grow their fleets from small operations to larger ones.
The company also rolled out new AI products that simplify interactions with data, such as Copilot, which allows users to ask system questions and receive insights on topics like identifying the best-performing driver or lane for a given period. This focus on leveraging technology to support carrier growth is central to LoadSmart’s mission.
In conclusion, LoadSmart highlighted how AI can be used to help small carriers grow their operations by providing them with brokerage and technology partnerships, simplifying load matching, and streamlining data interactions through new AI products like Copilot. The company’s commitment to taking feedback from carrier partners seriously and providing innovative solutions is critical for the future of the freight industry.
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