Nebraska DHHS Launches New Program to Improve Rural EMS Care with Telemedicine Technology: An Interview with Friend Rescue

Nebraska DHHS has launched a new program that equips small-town ambulances with life-saving telemedicine technology to improve patient care in rural areas. The $1.3 million initiative, funded by a Centers for Disease Control Health Disparities grant, aims to provide rural EMS crews with additional support and resources when transporting patients to distant hospitals.

One of the 20 rural EMS crews benefiting from the program is Friend Rescue, which covers roughly 100 square miles with just 11 volunteers. Rescue captain Kelly Paulsen emphasized the importance of having access to telemedicine technology, especially when there is only one EMT working on a patient in the back of the ambulance. This technology not only helps the crew but also enhances patient care and documentation during emergency calls.

The pilot program, in partnership with Avel eCare based in Sioux City, South Dakota, connects EMS crews to physicians, paramedics, and registered nurses virtually. Tim Wilson, the state’s director of the Office of Emergency Health Systems for DHHS, highlighted the goal of the program to provide resources similar to those found in hospital emergency rooms to rural EMS crews. The program aims to assist EMS crews, support retention and recruitment efforts, and ultimately improve patient outcomes.

Friend Rescue noted that their local hospital, Warren Memorial, uses the same telemedicine technology in their ER, allowing for seamless continuity of care with just a press of a button. Paulsen mentioned that the hospital can be notified in advance about incoming patients, providing them with essential information to prepare for their arrival and immediate treatment.

Wilson expressed his hopes of securing funding to extend the pilot program for another year and expand telemedicine services to more rural EMS ambulances across the state. The initiative aims to bridge the gap in healthcare access for rural communities and enhance the quality of emergency medical care in remote areas.

Overall, this innovative program has great potential to improve patient outcomes by providing rural EMS crews with additional resources and support during emergency calls. By equipping small-town ambulances with life-saving telemedicine technology