Tara Lawrence, the owner of a goat registry, has been supplying goats to customers nationwide for shows and fairs. To be eligible for awards, these goats need documentation from Tara, but lately, the paperwork has been getting lost in the mail, causing financial losses to her business.
Karen Snow, a long-time employee of Tara’s goat business, stated that most of their business is concentrated in Canada, California, Florida, Georgia, and New Hampshire. Tara has only experienced issues with the United States Postal Service (USPS) twice in the last 15 years.
Tara relies on USPS to deliver these crucial documents on time as her business depends on the postal service daily. However, starting in February, they have been facing issues with lost packages, impacting their cash flow as a business. Despite multiple attempts to reach out to USPS through phone calls and online channels
