The Skytrax World Airport Awards have been determined by customer satisfaction survey results for the past decade. In recent years, Doha’s Hamad International and Singapore Changi have been in a fierce competition to be crowned as the world’s best airport. However, this year, the title went to a different airport – Seoul Incheon.
Singapore was edged out of the top spot by its Middle Eastern rival, Hamad International Airport, in the Skytrax World Airport Awards 2024. Seoul Incheon also won the title of 2024’s most family-friendly airport. Tokyo’s Haneda and Narita airports claimed the fourth and fifth spots, respectively.
The rankings saw some significant movements in terms of positioning. Hong Kong airport made a massive jump of 22 positions to 11th place after passenger numbers increased following the Covid-19 pandemic. US airports continued to struggle with their rankings, with Seattle-Tacoma being the highest-ranked US airport at 24th place, slipping six spots. European airports continued to perform well, with Paris Charles de Gaulle, Munich, Zurich, and Istanbul maintaining their positions in the top ten.
Some other notable movements included New York’s JFK falling to 93rd place while LaGuardia rose to 33rd. Melbourne remained Australia’s top-ranked airport at 19th place while London Heathrow moved up one spot to 21st and Gatwick climbed seven spots to 48th position. Japan’s Okinawa made a remarkable leap in rankings from 199th to 91st position.
Qatar Airways Group Chief Executive Officer Badr Al Meer expressed his gratitude for being voted as the Best Airport in the World for a third time as Hamad International Airport celebrated its tenth anniversary of operations on July 7th this year.
In conclusion, it was an exciting year for global airports as they were ranked based on customer satisfaction survey results conducted by Skytrax World Airport Awards. With Singapore Changi still being close behind and many other strong contenders such as Paris Charles de Gaulle and Dubai showing strong performances; it is clear that these awards are highly respected within the industry and give valuable insights into which airports are meeting customers’ needs best.
Here is a summary of this year’s rankings:
The world’s best airports according to Skytrax World Airport Awards
1) Doha Hamad
2) Seoul Incheon
3) Tokyo Haneda
