India’s aviation sector is booming, with the government set to invest around US$12 billion in airports and aircraft by 2025. This growth is being driven by various factors, including an increase in air cargo and record-breaking passenger numbers at major airports such as Indira Gandhi International, Mumbai International, and Bangalore International. As India’s middle class and global economic profile continue to expand, the International Air Transport Association (IATA) predicts that India will become the world’s third-largest air passenger market in the next decade.
Sonu Verghese, Customer Partner at Kyndryl India, believes that technology will play a critical role in shaping India’s aviation sector in the coming years. He emphasizes that airports must embrace digital transformation and innovation to meet the diverse and dynamic needs of passengers, businesses, and communities. The evolution of air travel in India promises to deliver a seamless and personalized end-to-end experience for travelers.
As air travel becomes more accessible and affordable, it presents new challenges for India’s airports. Infrastructure development remains a significant issue as many airports struggle with limited space and resources. Sustainability is also becoming increasingly important as air travel contributes significantly to greenhouse gas emissions. To address these challenges, Sonu Verghese suggests that airports should invest in emerging technologies such as artificial intelligence (AI), automation, blockchain, and biometrics to improve operational efficiency while reducing environmental impact.
The growth of India’s aviation sector presents both opportunities and challenges for its airports. However, with the right investments in technology and infrastructure development, India can become a global leader in sustainable aviation while delivering an exceptional customer experience for all passengers.