OneFamily is a member-owned financial services company based in Brighton with nearly 50 years of experience in providing trusted financial products for children and adults. The company offers a variety of products such as ISAs, lifetime ISAs, junior ISAs, bonds, lifetime mortgages, and over 50s life cover. Additionally, OneFamily provides life insurance and critical illness cover under the Beagle Street brand. It is also the largest child trust fund provider in the UK, holding over 25% of the market.
OneFamily has been driven by innovation in recent years, with Chief Transformation Officer Steve Ferrari leading the company’s technology and IT change projects. Joining OneFamily in 2013, Steve has implemented strategies to enhance the experience for customers, partners, and colleagues. Much of his focus is on leveraging technology to improve efficiency within the business. He is particularly interested in exploring how AI can be used to simplify processes and provide better customer experiences.
Steve expressed his enthusiasm for working in technology within the financial services industry, where advancements are constantly being made. His goal is to develop and execute a strategy that enables OneFamily to leverage these new technologies in a way that benefits customers and improves their lives. He believes that by doing so he can help position OneFamily as a leader in its field and ensure its continued success for many years to come.
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