April 14, 2024 3:20 pm
Trip.com Group and AirAsia to collaborate on various business initiatives

Trip.com Group and Capital A, the parent company of AirAsia, have established a strategic partnership that spans across various lines of business. This collaboration includes flights, accommodations, attractions, tickets, car-hailing, and payments. The partnership builds upon the initial agreement made by the two companies in 2020.

The partnership aims to promote AirAsia flights and ancillary services on Trip.com Group’s platforms. Additionally, it focuses on expanding AirAsia’s inventory and growth plans in China and introducing Trip.com Group’s customer base to the ASEAN region. AirAsia MOVE will work on Trip.com Group’s hotel inventory and offer activities, tickets, and ride collaborations for users of Trip.com Group.

Apart from working together on various offerings, the two companies also plan to collaborate on customer service and payments. Trip.com Group’s payment subsidiary, TripLink, will provide payment solutions for AirAsia Aviation Group. Jane Sun, CEO of Trip.com Group, emphasized the significance of the long-standing relationship with Capital A and the benefits of the strategic partnership. Sun highlighted the positive outcomes observed since the initial agreement in 2020 and expressed enthusiasm about leveraging Trip.com Group’s process improvements and customer experiences in collaboration with Capital A.

Tony Fernandes, CEO of Capital A expressed excitement about involving AirAsia, AirAsia MOVE

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