December 7, 2023 4:45 am

PwC Ireland, in collaboration with Microsoft, is opening a new generative artificial intelligence (GenAI) business center to boost adoption of the new technology. The professional services firm said the center, located at their Irish headquarters on Dublin’s North Wall Quay, will drive “the necessary investment returns in a safe and secure way.” GenAI has the potential to transform industries by automating tasks, revolutionizing problem-solving, and creating new opportunities.

PwC earlier this year invested over €1 billion globally through its alliance with Microsoft to expand and scale AI and drive human-led, tech-powered transformation. The announcement of the new Irish unit came in parallel with a new PwC survey that found that adoption of AI and GenAI in Ireland was slow by international standards. The survey of business leaders here found fewer than one in 10 (7 percent) have rolled out AI on a large scale in their organizations. This compares to 26 percent in a previous PwC survey carried out among US business executives. Nearly a quarter (24 percent) of Irish business leaders admitted they have no plans to use GenAI such as OpenAI’s GPT models in the year ahead. However, some 61 percent said that they are either considering adopting AI or using it to a limited extent.

Managing partner of PwC Ireland Enda McDonagh stated, “This is a very important investment by PwC Ireland which we believe will deliver a generational leap forward in the way we deliver our work and [it] aligns with our strategy to be at the forefront of technology-enabled change. This strategic collaboration with Microsoft will allow us to harness the power of generative AI in a secure and responsible way to build trust and drive sustained outcomes for clients.”

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