May 22, 2024 4:42 pm
Health Plan Resource Guide for Hospitals and Providers Affected by Cyberattacks issued by HHS

The Change Healthcare cyberattack has caused significant disruptions for many hospitals and providers, with some struggling to obtain necessary information from healthcare plans regarding payments and flexibilities. In response, the Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR) and Centers for Medicare & Medicaid Services (CMS) have released a national resource guide containing health plan contact information.

In a letter introducing the guide, HHS, ASPR and CMS encourage hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier this year. They also advise providers to take advantage of the resources available on the AHA Change Healthcare cyberattack update webpage, which includes an announcement from CMS on accelerated and advance payments to impacted hospitals and physicians, frequently asked questions, and an informational bulletin on actions states can take to assist Medicaid providers affected by the cyberattack.

For further questions or information, individuals can reach out to Molly Smith, AHA group vice president of policy, at

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