May 24, 2024 1:56 am
Guide by HHS Released for Health Plan Resources for Providers Affected by Change Healthcare Cyberattack

In the wake of the recent Change Healthcare cyberattack, health care providers have been left grappling with significant disruptions. In response to these challenges, the Department of Health and Human Services’ Administration for Strategic Preparedness and Response and Centers for Medicare & Medicaid Services have released a comprehensive guide to health plan resources.

The guide provides vital contact information for health plans, enabling providers to navigate the complexities posed by the attack. It is hoped that this resource will help providers obtain the information they need to continue providing quality care to their patients.

In an accompanying letter, the agencies acknowledged that many providers are still struggling with disruptions resulting from the cyberattack. In particular, they noted difficulties in obtaining prospective payment information and other flexibilities from health plans. The guide aims to address these challenges and provide essential resources to support affected providers.

In addition to providing practical assistance, the letter also encourages providers to review HHS’ voluntary cybersecurity performance goals. By implementing these goals, providers can strengthen their cybersecurity measures and better protect their systems and patient data from future threats. This proactive approach is crucial in today’s digital landscape where cyberattacks are becoming increasingly common and sophisticated.

Overall, the guide and accompanying letter serve as valuable resources for health care providers impacted by the Change Healthcare cyberattack. By leveraging this information and support, providers can navigate the aftermath of the attack more effectively and ensure continuity of care for their patients.

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