A cyberattack has disrupted the daily operations of Palomar Health Medical Group, potentially compromising sensitive patient information. The attack occurred between April 23 and May 5, with an unauthorized actor accessing certain files on the Palomar network and potentially copying them.
Following the incident, patients have reported difficulties in refilling prescriptions or scheduling doctor appointments. Physicians have had limited access to patient records, and phone and computer systems are still not functioning. Patients like Patricia Ryan expressed frustration at the lack of communication regarding the potential breach of their sensitive information.
The list of compromised data includes disability and diagnostic details, health insurance information, email addresses, credit and debit card numbers, as well as PINs and passwords. Palomar emphasized its commitment to the confidentiality, privacy, and security of patient information and notified law enforcement about the incident. The organization conducted a thorough investigation to determine the extent of the breach and took immediate steps to secure its network systems.
Patients are advised to remain vigilant against identity theft and fraud, review their financial statements for any suspicious activity, and report any concerns. For further information, customers can contact a dedicated hotline at 888-829-5736 from Monday to Friday between 9 a.m. and 9 p.m. Palomar Health Medical Group is committed to ensuring that its patients’ personal information remains safe and secure.
